Online Sales Terms and Conditions

Welcome to Noble Craft! Thank you for shopping with us. These terms and conditions apply to the purchase of alcohol through our website. We care about your privacy: read our Privacy Policy for details.

Online Sales

Eligibility to Purchase Alcohol
To purchase alcohol through our website, you must be over the age of 18. By placing an order, you confirm that you are legally allowed to purchase alcohol in accordance with Australian law.

Proof of Age
We may require proof of age upon delivery of alcohol. If you or the recipient cannot provide a valid ID to verify the minimum legal drinking age (18 years), the delivery will not be completed, and a refund will not be issued.

Delivery Policy

  • We deliver to locations within Australia. Delivery times and charges may vary depending on your location.
  • Once your order is placed, we will do our best to process and dispatch it as quickly as possible. Delivery times are estimated, and we cannot guarantee specific arrival times.
  • Alcohol will only be delivered to persons over the age of 18. If no one is available to receive the delivery or the recipient cannot provide proof of age, the delivery will be returned to us, and you may need to pay for re-delivery.

Refunds and Returns
Due to the nature of our products (alcohol), we do not accept returns or offer refunds unless the product is faulty or damaged during delivery. If your order arrives damaged or you believe there is a problem with the product, please contact us within 48 hours of receiving your order.

Responsible Service of Alcohol
We are committed to the responsible service of alcohol. We reserve the right to refuse any sale of alcohol if we believe the sale does not comply with Australian alcohol laws or if we believe it is irresponsible to make a sale.

General Terms

Health and Safety
Your health and safety are our priority. We encourage all our customers to drink responsibly and look out for each other. Please let a staff member know if you or someone you’re with is feeling unwell or needs assistance.

Changes to Terms and Conditions
We reserve the right to update or change these terms at any time. Any changes will be posted on this page, and by continuing to use our website and services, you accept those changes.

Liability
We are not liable for any damages, losses, or injuries resulting from the use of our products or services, including alcohol consumption, either in the bar or after online delivery. Always drink responsibly.

Contact Us
If you have any questions about these terms or need assistance with your booking or order, please feel free to contact us at hello@noblecraft.com.au.